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Agency Liability Doesn't Stop at the Curb

by Andy Briscoe, Salt Institute
Spring 2001

Winter maintenance liability can cover several different areas an agency may be responsible for not only limited to the roadways.  Sidewalks also play a key role in the safety of pedestrians, and the maintenance of mobility and safety for those who choose to travel by foot can protect an agency.   Some agencies have responsibility to maintain sidewalks; most delegate that responsibility to property owners.  Enforcement of any sidewalk laws or policies must be addressed in an agency’s winter maintenance plan.  

The Salt Institute recently conducted an informal survey of highway agencies regarding their practices of sidewalk snow-clearing.  We found that 83 percent of highway agencies have some sort of written policy directing the property owner to remove accumulated snow “within 24 hours of the end of the snowstorm.”  One agency allows up to 48 hours to get the sidewalk cleared.    However, if necessary, some cities will assist with snow removal from sidewalks with contractors.  Penalties for property owners not complying with municipal ordinances include a nominal $35 ticket for a first time offense to $100 per day. 

The real question is, “How does an agency enforce its written policy?”  It turns out most agencies (70 percent) don’t issue tickets for property owners that don’t maintain their sidewalks snow and ice free.  However, the 30 percent that do issue tickets, obviously utilize their written policy with a strong objective to maintain pedestrian safety and mobility.   This winter Madison, Wisconsin’s Department of Planning and Development, which is charged with implementation of their written sidewalk policy, has issued 820 citations.  Complaints can be filed on-line.  William Stowe in Des Moines said city inspectors have ticketed 250 people this winter for violating the city’s sidewalk ordinance.  And in West Des Moines, Bret Hodne reports they have issued 51 tickets of which four required the city, ultimately, to step in to finally get the sidewalk clean.  

If a pedestrian slips and falls on a poorly-maintained sidewalk, it often leads to a lawsuit alleging negligence.  Half the time, attempts to be compensated for such injuries draw in the public agency – even when the homeowner has the “primary” responsibility.  In only about a quarter of the suits is the homeowner alone targeted for legal recovery. 

Over half (58 percent) of the agencies responding to our survey reported being sued for a sidewalk accident.  Some agencies have successfully defended themselves.  Some settled out of court; the City of Chilliwack near Vancouver, British Columbia, for example, reported recently agreeing to a $25,000 settlement after being sued back in 1996/97 when a lady fell on an ice-covered sidewalk where the city was the adjacent property owner. All of them incurred legal expense to defend themselves. 

Last year I remember reading an article titled “Sidewalk ice lands residents in court” in the Detroit Free Press.  It highlighted how 63-year-old Sohpia Kratsas and 28 other Lincoln Park residents were charged with failing to remove their snow from the sidewalks in front of their houses.   The charge is a misdemeanor punishable by up to 90 days in jail and a $500 fine.  Specifically, in Lincoln Park, as in metro-Detroit, communities, homeowners must remove snow from the sidewalk within 24 hours.  Salt or sawdust must be placed on patches of ice within 12 hours. 

In seems when postal workers can’t easily travel the sidewalks in Lincoln Park, the city clerk is notified.  The clerk mails copies of the city ordinance to those in violation.  Someone is sent out to inspect the situation, and if the problem persists, a ticket is issued.  The first time Kratsas heard of the city ordinance was when a copy arrived in her mailbox with her ticket.  The ticket charges her with one count of snow/ice accumulation.  It was issued on Feb. 10 for snow that fell on Feb. 4.   

While most of us accept the duty of shoveling our own sidewalks, some citizens go above-and-beyond.  Nick Coleman, a staff columnist for the Twin Cities Pioneer Planet writes, “I want the sidewalks shoveled, and I want them shoveled now.  I have been wielding the winter tools for 40 years now, and I approach shoveling as an art form…I even shovel a path through the yard so the mail carrier doesn’t have to wallow on his journey to my door…I shovel figure eights into the back yard drifts so my dog can take her exercise without drowning…I have even sneaked across the street to dig through the plow-drifts blocking my neighbor’s walkway…shoveling is my passion.”  Needless to say, Coleman exceeds any municipality’s expectations. 

I just received a copy of “Contracting for Snow Removal Business – Watch Your Step – A Greensure Risk Management Program” from Scott McEachern a.k.a. The ‘Snow Man.’  He makes his living talking about how a person can sue for “slip and fall” injuries.  He strives to prove a better understanding of the potential liabilities arising from snow removal operations and the methods of reducing and limiting risk.  His primary focus is Canada since he hails from Lindsay, ON.   He points out that a Canadian contractor is subjected to snow removal work as defined within the “Occupier’s Liability Act” which places the contractor into a position of having to defend its actions as being ‘reasonable.’  McEachern goes on to cover what can be done, contract clauses and negotiations, subcontracting responsibilities, site maps, a defense preparation, data collection, choosing better customers, how insurance companies react, and out of court settlements.  Want more information? Write McEachern at Reeds & Associates, 232 Kent St., W. #5, Lindsay, ON, Canada, K9V 6A4. 

One thing for sure, whoever is responsible, we want to prevent bodily injuries from occurring.  On Dec. 17, baseball commissioner Bud Selig, 66, broke his left kneecap after slipping on the ice.  This was after Milwaukee was hit with 13.5 inches of snow and slushy rain that froze as temperatures dropped to 15 degrees.  Could this accident have been prevented?  Possibly.

Slips and falls are a major health care cost, to say nothing of the pain and suffering of someone injured in a fall on a slippery sidewalk.   Municipalities may have “delegated” responsibility for clearing sidewalks to homeowners, but they cannot hide when inadequate performance by homeowners leads to an injury accident and when “ambulance chasing” lawyers are looking for “deep pockets.”  Just how many resources should be devoted to enforcing sidewalk-clearing ordinances is a judgment for local politicians, but public works officials and risk managers should identify potential liabilities to elected policy-makers.  After all, the public’s demand for winter safety and mobility isn’t confined to roadways alone, it includes pedestrian safety and mobility, too.  


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